We do have policies that make it possible for us to offer trade for store credit for your gently used items.
Please read all the information below. If you have any questions just give us a call we are happy to help and want this to be easy-peasy for all!
*Due to the economic impacts of COVID19 on our business we will only be offering trade in store credit for items ( no cash option ) until we get back on our feet.
1. We only accept drop-offs for Resale Trade by APPOINTMENT.
Make your appointment on your smartphone or computer.
Stress free & rescheduling is made easy thanks to Calendly.com
2. We will only go through 3 grocery sized brown bags of clothing per drop-off. **Please no stuffed trash bags.
3. Your items need to be somewhat organized & laundered/free of animal hair/odor or we will not go through them.
4. Please call us before you bring in large equipment or furniture.
This way we can check to see if it is something we need before you bring it in. #callbeforeyouhaul
**We will not take in excessively dirty, recalled or old (6+ yrs.) products. Not sure if your gear is recalled head to cpsc.com
5. We kindly ask and appreciate up to 3 days to go through your items for trade.
**We will not go through your items on-the-spot
6. If you choose to PICK-UP your items vs. selecting for us to DONATE them for you, you will need to pick-up these items timely.
**If we do not hear back from you we will have to eventually donate your items.
MORE ON MONEY
-The amount we offer for your items is a percentage based on what we think we can re-sell the item for.
-We are not a consignment store. We make your offer before the item sells. We inherently take on the risk of the item not selling or having to reduce prices over time.
-We base our retail price on popularity, brand, condition, season, quality and need.
-Anything that retails in our store for $3.50- $4.50 is bought in at a General Price of .30c per item.
-Anything under $3.50 is .15c per item. ex. onesies, most books & socks.
-All $5.50+ is a percentage based on standards listed above from 20% and upwards.
-Large equipment & furniture or premium designer clothing 40-50%
-If we have to put batteries in an item to get it to work. The cost of the battery will be deducted from your offer.
-We do not buy-in stained, excessively worn, faded or ripped clothing.
-Toys, games or gear with missing pieces.
-Items that need a lot of cleaning.
-If you have chosen to DONATE what we do not buy-in, it will be donated to the Multiple Sclerosis Society
Store credit e x p i r e s one year after it is entered on your account.
We reserve the right to determine what new items in the store you can use store credit on:
As of 1/2020 you can use store credit to purchase new Melissa & Doug items or Re-Play Tableware.
Everything sold in store, is sold as-is.
Questions or one-offs? Just call us, we are happy to help!
Ready to book an appointment?